StrTalk Support

Something not working, or a question the app does not answer? Write to us.

support@strtalk.sourceless.net

We answer in English and Romanian, and we read everything that arrives.

The fastest route is from inside the app: Settings -> Help -> Contact support (or Report a problem). It fills in your app version, device and system version for you, so we do not have to ask. Everything it fills in is visible to you before you send, and it never attaches logs or message content.

Many questions answer themselves faster than we can: the FAQ covers signing in, message history and the recovery key, notifications, blocking and reporting, and deleting your account.

Reporting a security problem

If you think you have found a vulnerability, please write to security@strtalk.sourceless.net rather than the support address, so it reaches the right people immediately.

Please give us a reasonable window to fix an issue before making it public. We will not pursue legal action against anyone who reports a problem in good faith, tests only against their own account, and does not access, modify or destroy other people's data.

Privacy requests

For access, correction, export, deletion or objection requests — the rights the GDPR gives you — write to privacy@strtalk.sourceless.net. We respond within one month, which data protection law lets us extend by two further months for a complex request — if that happens we will tell you inside the first month and say why.

Note that we cannot give you your message content in a data request, because we cannot read it. It lives on your devices. Everything we do hold is described in the Privacy Policy.

Documents

• FAQ
• Privacy Policy
• Terms of Service
• Delete your account

Who we are

StrTalk is made by [LEGAL ENTITY NAME], [REGISTERED ADDRESS].